Hi, I’m Kai. Yes, it rhymes.
Hi, I’m Kai, a Graphic Design BFA with a Marketing minor, now pivoting into Account Coordinator roles where I can bring together my creative background and strong communication skills to support clients and creative teams alike.
In my freelance design work, I’ve worn both hats: creator and communicator. I’ve worked directly with clients to translate their goals into compelling visual solutions, manage project timelines, and deliver polished work on deadline. I’ve always thrived on explaining abstract creative ideas in simple, relatable terms, whether to clients, stakeholders, or teammates.
My training in design gives me insight into what creatives need to do great work, and my marketing experience keeps me focused on outcomes. I bring a calm, thoughtful presence to projects, and I love being the connector between people, ideas, and deliverables.
Let’s connect! especially if you’re looking for someone who can speak both “client” and “creative” fluently.
Check out my resume below.
Professional Summary
Results-driven professional with experience in sales, branding, and client communication across retail, creative, and marketing environments. Skilled in Salesforce, upselling, and coordinating cross-functional teams to meet deadlines and exceed customer expectations. Proven ability to manage client relationships, organize complex workflows, and deliver on both digital and in-person initiatives.
Professional Experience
Graphic Designer
Commune Communication — Long Beach, CA | May 2024 – Present
- Coordinated and executed branding, campaign, and social media deliverables for civic and nonprofit clients.
- Designed and managed multi-platform content, generating 50,000+ impressions.
- Led internal file organization, streamlined delivery for 20+ concurrent projects, and supported client presentations.
- Tools used: Adobe Creative Suite, Figma, Google Workspace, WordPress.
Assistant Manager
West Marine — Alameda, CA | January 2024 – August 2024
- Managed daily store operations while supporting staff scheduling, training, and performance.
- Utilized Salesforce to track customer activity, support sales workflows, and follow up on leads.
- Coordinated incoming/outgoing inventory and streamlined order fulfillment.
- Consistently upsold merchandise at POS, exceeding sales targets and enhancing customer satisfaction.
Graphic Design Intern
Almanac Beer — Alameda, CA | August 2023 – December 2023
- Created marketing and promotional content for digital and print.
- Contributed to merchandise design and website visuals.
- Supported campaign tracking and engagement reporting with Google Analytics.
Custom Frame Specialist
Michael’s — Alameda, CA | February 2020 – January 2021
- Boosted sales revenue by 18% through tailored upselling and creative consultation.
- Tracked inventory and coordinated vendor communication to streamline order fulfillment.
- Maintained customer satisfaction scores above 95% through service and attention to detail.
Marketing and Design Consultant (Freelance)
Various Clients — SF Bay Area | January 2017 – January 2021
- Led branding, design, and marketing projects for small businesses and nonprofits.
- Delivered presentations, maintained client communication, and oversaw all project phases.
- Executed successful email marketing and rebranding campaigns using Adobe Creative Suite, Canva, and Mailchimp.
Skills
Sales & Client Service: Salesforce, Upselling, Customer Experience, POS Systems
Design & Tools: Adobe Creative Suite, Figma, Canva, HTML, WordPress, Squarespace
Marketing & Strategy: Campaign Coordination, Email Marketing, Content Creation, Branding
Soft Skills: Communication, Time Management, Team Leadership, Problem Solving, Adaptability